A factory reset removes the user profile. It doesn't remove the data. Files, credentials, emails, and company data can all be recovered from a reset device with off-the-shelf tools. If that device ends up in the wrong hands — you have a problem.
"Under UK GDPR, you're responsible for personal data on every device you issued. That responsibility doesn't end when the employee hands the laptop back. It ends when the data is provably gone."
Works seamlessly after a ReturnKits collection, or as a standalone service for devices already in your possession.
Send the device directly, or add this service to a ReturnKits retrieval and it flows straight in.
Every device is wiped to NIST 800-88 standard. Permanently, verifiably, completely — not reset, wiped.
A clean OS is loaded and the device is returned to Out of Box Experience — ready to set up fresh.
We inspect the device and flag anything that needs attention before it goes back into circulation.
Device returned to your IT pool or direct to a new starter, with a tamper-proof audit certificate confirming the wipe.
Once the data is gone, the device needs to be ready for whoever's next. We reload the OS so it arrives in their hands exactly as it would from the manufacturer.
A fresh operating system, correctly licensed — no residual apps, settings, or user data from the previous owner.
No old Microsoft or Apple accounts, no enrolled MDM profiles, no cached credentials. A genuinely blank slate.
Hand it to IT to configure, enrol in your MDM, or ship directly to a new starter.
Whether it's a Windows laptop or a Mac, we handle the reload to the appropriate clean state for that platform.
Device returned to your IT team or nominated address — clean, certified, and ready to be configured and reissued on your timeline.
Already know who needs it? We can ship the wiped, reloaded device directly to a new employee's address, in OOBE — ready to set up.
Not a best-effort wipe. A documented, auditable process that meets the standards regulators and IT auditors actually look for.
The internationally recognised benchmark for secure data erasure. Accepted by regulators, auditors, and insurers.
Closes your data protection liability on every wiped device. Proof that personal data was removed in line with your obligations.
A tamper-proof certificate for every wipe — date, standard, device, outcome. Everything an auditor needs, on file.
Full documentation from device arrival to confirmed wipe and redeploy. No gaps in the record.
Laptops, smartphones, and tablets — including HDDs, SSDs, and mobile storage. One process, any device.
Devices are wiped in the UK. Data never leaves UK jurisdiction — important for regulated industries and public sector contracts.
Offboarding used to mean hoping someone sorted the laptop. Now it ends with a certificate confirming it's done.
Auditable proof of erasure for every device, and devices that come back ready to configure — not ready to clean up.
Recover, wipe, and redeploy hardware instead of writing it off. The cost saving is immediate and compounds with scale.
Finance, legal, healthcare — sectors where a data incident isn't just a cost, it's a regulatory event. Certified erasure closes that risk.