Devices go straight from your employee to you. ReturnKits never receives, opens or stores them.
We don't unlock, wipe or access devices or the data on them.
Every kit includes a tamper-evident security seal.
Royal Mail Tracked 24 for laptops and phones, DPD Next Day for monitors. Every return is signed for.
Every kit includes transit cover up to £500. Up to £2,000 is available at checkout.
Whole organisation, certified by The IASME Consortium, valid to 29 September 2027.
There are only three hand-offs: your employee, the courier and you.
We post a padded return kit with a prepaid return label to your employee, by Royal Mail Tracked 24 (DPD Next Day for monitors). You get the tracking details by email.
They pack the device and close the box with the tamper-evident security seal. We remind them if the kit isn't sent back.
They drop the kit off with the courier. It travels straight to your chosen address, tracked all the way, and is signed for on delivery.
ReturnKits doesn't wipe devices and never needs a device to be unlocked. The kit works the same whether the device is locked, wiped or still in use. Before or while the device is on its way back, we suggest you:
Transit cover up to £500 is included with every kit. You can increase it at checkout to £1,000 or £2,000 per device. If a device is lost or damaged in transit, we deal with the courier on your behalf.
To deliver and track a kit we hold the names, addresses and contact details you give us for the order, any serial number or asset tag you add, and the courier tracking numbers. Card payments are handled by Stripe; we never see full card numbers. The Privacy Policy lists every provider we use.
ReturnKits is a trading name of BeeSeen Labs Ltd, registered in the UK (company number 16455267). We hold Cyber Essentials certification for the whole organisation, certified by The IASME Consortium and valid until 29 September 2027. Verify the certificate.
Our UK support team replies within 4 business hours. Email support@returnkits.com or use the support page.
Mainland Great Britain: England, Scotland and Wales. We can't currently deliver to Northern Ireland or to island addresses, such as the Scottish islands, the Isle of Man or the Channel Islands.
No. ReturnKits sends the empty kit and the labels. Your employee packs the device and hands it to the courier, and it is delivered straight to the address you choose. The device never comes to ReturnKits.
No. ReturnKits does not open, unlock, wipe or access the device or its data. If you need the device locked or wiped, do it remotely through your own device management before or while it is in transit.
Every kit has padded protective packaging and a tamper-evident security seal. Laptop and phone kits travel by Royal Mail Tracked 24 and monitor kits by DPD Next Day. Every return is tracked and signed for on delivery to your address.
Transit cover up to £500 is included with every kit. You can increase it at checkout to £1,000 or £2,000 per device. If anything goes wrong in transit, ReturnKits deals with the courier on your behalf.
Yes. BeeSeen Labs Ltd, trading as ReturnKits, holds Cyber Essentials certification covering the whole organisation, certified by The IASME Consortium and valid until 29 September 2027.
Mainland Great Britain: England, Scotland and Wales. We can't currently deliver to Northern Ireland or to island addresses, such as the Scottish islands, the Isle of Man or the Channel Islands.